I have several limits. Which one stops me first?
Each limit works on its own; the first one to fill stops new app requests:
- Usage window →
window_limit_reached - Weekly limit →
weekly_limit_reached - Free monthly allowance →
monthly_limit_reached - Team member quota →
team_daily_quota_reached/team_spend_limit_reached - Telegram's daily limit — Telegram only
The 429 error names which one, and resets_at says when it clears.
Good to know#
- Billing shows each limit as % used with its reset time.
- The Free allowance resets on the 1st of every month, UTC.
- API calls never use your plan's limits.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.