What rules apply to promotional or free credits?

• They expire as stated when granted.
• They're used before purchased credits.
• They can be revoked if obtained in breach of the Terms, such as many accounts to collect free credit.
• They aren't refundable.

Good to know#

• Promo-covered usage is recorded at list price and not charged.
• Promotions are announced on the blog and changelog.
• Console › Billing shows % used and reset times for each limit, your credit balance and your history.

Learn more#

• Changelog
• Clatter Labs blog

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.