I'm downgrading. What about my team members?

Your team shares the smaller plan's limits after the downgrade. The Terms say you must reduce members, storage and other usage to fit. Lower member quotas or remove members first.

Good to know#

• After cancelling you keep the plan until the end of the paid period.
• Downgrades take effect at the next billing period.
• Price increases on an active plan get at least 30 days' notice.

Learn more#

• Console › Billing
• Terms of Service (plans)

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.