Why are my payment records split between Gumroad and the Console?

• Gumroad is the seller: it takes payment, handles taxes and sends the receipt.
• The Console is where the purchase takes effect: History shows the plan, its status and the credits added.

For accounting, keep Gumroad's receipts; for "what did this purchase give me?", use Billing › History.

Good to know#

• Corrections appear as Adjustment rows; nothing is deleted.
• New accounts get $5 of free credit once for the Model API and Agent API.
• Questions about a charge or usage figure should be raised within 60 days.

Learn more#

• Console › Billing › History

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.