What do the types in Credit history mean?
| Type | Meaning |
|---|---|
| Free credit | Free credit given by Clatter Labs |
| Model API trial | Older accounts' one-time trial |
| Credits / Top-up | Credits you bought |
| Refund | A refunded purchase |
| API usage | Credits spent that day |
| Adjustment | A correction |
| Plan → API credits | Legacy Ultra move (removed Oct 31, 2026) |
Good to know#
- Receipts and invoices come from Gumroad.
- Billing › History lists subscriptions and every credit change.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.