I have both an old Model API trial and credits. Which is used?

What's left of an old Model API trial is spent first. After that, free and promotional credits are used before purchased ones. Logs' Paid by column shows Trial or Credits for each call.

Good to know#

• The Console and docs state credits don't expire.
• Buy any whole amount from $1 to $800 per purchase.
• Credits can't be moved between accounts.

Learn more#

• Plans and credits
• Console › Billing › Credits

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.