Clatter LabsHelp Center

What happened to the $10, $25, $50 and $100 credit packs?

FAQUpdated

From October 29, 2026 credits came in fixed packs. Since October 31, 2026 you can buy any whole amount from $1 to $800. Credits bought as packs stay on your balance.

Good to know#

  • The Console and docs state credits don't expire.
  • Credits can't be moved between accounts.
  • Console › Billing shows % used and reset times for each limit, your credit balance and your history.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.