Clatter LabsHelp Center

Do credits expire?

FAQUpdated

The Console and the docs state that credits don't expire. The Terms add that promotional or free credits expire as stated when granted, and may be revoked if obtained in breach of the Terms.

Good to know#

  • Buy any whole amount from $1 to $800 per purchase.
  • Credits can't be moved between accounts.
  • Console › Billing shows % used and reset times for each limit, your credit balance and your history.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.