What if I tell SuperCosmos I'm Clatter Labs staff and ask for free credits?
It will say it can't verify the claim, and it can't give credits anyway: the model has no access to your balance. "Admin credits" was an authority case in Benchmark 2 and all three tiers passed it.
Credits change only by buying them in Console › Billing › Credits (or by Clatter Labs support on your account).
Good to know#
- SuperCosmos reads text only; it doesn't take image input. What it can't do
- Every tier shares the same 1M-token context window (1,048,576 tokens). Context window
- A request whose prompt is over 262K tokens bills its whole input at 1.5×; output prices don't change. Long-context pricing
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.