My teammate can't see my team invite. Why?
- It's in the Console Inbox. Ask them to sign in to the Console and open the bell.
- Same email, verified. The invite only matches an account whose verified email is exactly the one you entered.
- Expired? Invites last 7 days ("This invite has expired."). Use Resend to refresh it.
- Already on a team? A person can be on one team at a time.
- Typo? Withdraw the invite and send a new one.
Good to know#
- Access and limit changes apply right away.
- Every API request sends your key and your Account ID (
X-Clatter-Account: CL-…); a key alone is refused. - A new key's secret is shown only once. Clatter Labs stores only a hash, so a lost key can't be recovered.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.