The Playground says "You're out of credits". What do I do?

The Playground uses your API credits, and your balance has reached zero.

1. Select Add credits in the message, or go to Billing › Credits.
2. Buy any whole amount from $1 to $800. Credits land within seconds.
3. Send your message again.

Your plan doesn't cover the Playground, so upgrading your plan won't fix this; only credits do.

On a team, the Playground uses the team owner's credits. Ask the owner to top up.

Good to know#

• View code turns what you tried into Python, JavaScript or cURL.
• SuperCosmos reads text only; image input isn't supported.
• Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.

Learn more#

• Console › Playground
• Model API
• Cosmos Agent

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.