What kinds of messages appear in the Inbox?

• Plan changes — a plan starts, renews, is cancelled or ends.
• Credit top-ups — credits were added (or a purchase was refunded).
• Usage limits — a limit was reached, and when it resets.
• Low credits — your API credit balance is getting low.
• Team quota — a member reached their quota or limit.
• Team invites — with Accept / Decline.

Good to know#

• The bell in the top bar shows your unread count.
• Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.
• A new key's secret is shown only once. Clatter Labs stores only a hash, so a lost key can't be recovered.

Learn more#

• Console › Inbox

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.