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I got a low-credits message in my Inbox. What should I do?

FAQUpdated

Your balance for the Model API, Agent API and Playground is getting low. Add credits in Billing › Credits to avoid 402 out_of_credits. Line CLI and Telegram aren't affected.

Good to know#

  • The bell in the top bar shows your unread count.
  • Team invites can be accepted or declined right in the Inbox.
  • Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.