The Playground lost the live steps of my agent run. Is the run gone?
You might see "Lost the live steps. The run keeps going on Cosmos; Retry to reconnect." or "The event stream stopped."
Only the live view dropped. Select Retry to reconnect; steps you missed are filled in. If the page was closed, find the run in Logs › Agent API runs.
For your own code: an Agent API event stream connection lasts up to 10 minutes, then you reconnect with ?after= to continue without losing steps.
Good to know#
- Playground use is billed from your API credits, like the Model API and Agent API.
- View code turns what you tried into Python, JavaScript or cURL.
- SuperCosmos reads text only; image input isn't supported.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Related articles
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.