What if I pick the wrong plan?

It's easy to fix:

• Too small? Select Change to <Plan> on Billing › Plans for a bigger plan.
• Too big? Change to a smaller plan; under the Terms a downgrade takes effect at the next billing period.
• Don't need one at all? Cancel; you keep the plan until the paid period ends, then you're on Free.

Fees for a period that has already started aren't refundable, so watch your meters for a week or two before going big.

Good to know#

• Every plan, Free included, has every model and every tool.
• Plans are monthly memberships bought in Billing › Plans.

Learn more#

• Plans and credits
• Console › Billing › Plans

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.